At yourbookstall.com we take all precautions to ensure proper packing and shipping
of your books so that you can buy books online in a hassle free manner. But if something
is wrong with books being shipped through yourbookstall.com we ensure an easy return,
replacement or refund against your purchase.
We also understand that all your purchases are valuable and are committed to ensure
you a happy buying experience.
You may return, replace or get refund against books purchased through yourbookstall.com
within 30 days of delivery of the books, at no extra cost provided :
• The book you received is damaged/defective
• It’s not the book you ordered
How to return a book ?
It’s a simple process, just go to your orders page click the return link and follow
instructions. Once the process is completed we will reach out to you to collect
the item which has to be returned, within 2-3 working days.
If the book is not available in stock, you will be eligible for immediate (asap)
cash refund without any questioning.
After how many days can I return the books purchased?
You can initiate a return process within 10 days of the delivery of the book.
Can I cancel my order, after making payments?
Yes you can but within 24 hours of making the purchase.
Can I return a book, which I ordered but have changed my mind after purchasing?
Yes, you can by not opening the order received by you and notifying about your change
of mind within 48 hours of receiving the order on returns@yourbookstall.com . You
will be required to send the unopened book to our office address by a courier within
10 days of receiving the book. Once we receive the book you will be eligible for
gift voucher equivalent to the cost of the book which can be used to buy books online
at our bookstore but we will not be bearing the cost incurred by you for returning
the book to our office address.
How can I return an e-book which cannot be read after download?
In case of e-books our technical team ensures a hassle free and book like reading
experience for our readers, but if there are technical issues and you are not able
to download ebooksafter purchase you can write to ebookcare@yourbookstall.com ,
our expert team will be happy to solve/fix all such issues. For details please refer
FAQs on ebooks on yourbookstall.com
NOTE: Keeping in mind the study related
issues, we have separate return, replacement and exchange policy for School Books.
Please refer it on yourbookstall.com.
. For any other queries please feel free to write to us at returns@yourbookstall.com.
Happy reading!
Team Yourbookstall.com